Our expertise:

We specialise in the area of class-action proceedings.

As “adver­sary” to such renowned col­lec­tion agen­cies as Flightright, fair­plane, and EUclaim, we take care of the man­age­ment, struc­tur­ing, and han­dling of class-action pro­ceed­ings under avi­a­tion law for domes­tic and for­eign air­lines on the basis of Regulation (EC) No 261/2004, known as the “Passenger Rights Regulation”.

For our clients, we serve as legal depart­ment, finan­cial depart­ment, and admin­is­tra­tion all in one. We struc­ture and man­age court pro­ceed­ings, han­dle the required pay­ment trans­ac­tions and book­keep­ing, and eval­u­ate the pro­ceed­ings. In addi­tion, we are avail­able at all times to pro­vide infor­ma­tion – in German and in English.

Our expertise:

We specialise in the area of class-action proceedings.

As “adver­sary” to such renowned col­lec­tion agen­cies as Flightright, fair­plane, and EUclaim, we take care of the man­age­ment, struc­tur­ing, and han­dling of class-action pro­ceed­ings under avi­a­tion law for domes­tic and for­eign air­lines on the basis of Regulation (EC) No 261/2004, known as the “Passenger Rights Regulation”.

For our clients, we serve as legal depart­ment, finan­cial depart­ment, and admin­is­tra­tion all in one. We struc­ture and man­age court pro­ceed­ings, han­dle the required pay­ment trans­ac­tions and book­keep­ing, and eval­u­ate the pro­ceed­ings. In addi­tion, we are avail­able at all times to pro­vide infor­ma­tion – in German and in English.

Our concept:

We facilitate cost-efficient, plannable claim management.

A dis­pro­por­tion­al­ly high num­ber of resources are nec­es­sary in order to prop­er­ly man­age class-action pro­ceed­ings under avi­a­tion law. An addi­tion­al fac­tor is hourly based remu­ner­a­tion for out­side law firms. As a result, air­lines are faced with a sig­nif­i­cant chal­lenge:

How can they man­age small cus­tomer claims on the basis of the Passenger Rights Regulation in a cost-efficient man­ner and reject claims that are unjus­ti­fied while prompt­ly set­tling those that are?

Since 2015 we have been rep­re­sent­ing air­lines in defend­ing against pas­sen­ger claims in and out of court. With our admin­is­tra­tive struc­ture, we are able to han­dle claim man­age­ment and res­o­lu­tion for medium-size and large com­pa­nies. In this regard, we work on the basis of a fixed fee for each case, which makes the costs for our clients straight­for­ward, rea­son­able, and pre­dictable.

Our concept:

We facilitate cost-efficient, plannable claim management.

A dis­pro­por­tion­al­ly high num­ber of resources are nec­es­sary in order to prop­er­ly man­age class-action pro­ceed­ings under avi­a­tion law. An addi­tion­al fac­tor is hourly based remu­ner­a­tion for out­side law firms. As a result, air­lines are faced with a sig­nif­i­cant chal­lenge:

How can they man­age small cus­tomer claims on the basis of the Passenger Rights Regulation in a cost-efficient man­ner and reject claims that are unjus­ti­fied while prompt­ly set­tling those that are?

Since 2015 we have been rep­re­sent­ing air­lines in defend­ing against pas­sen­ger claims in and out of court. With our admin­is­tra­tive struc­ture, we are able to han­dle claim man­age­ment and res­o­lu­tion for medium-size and large com­pa­nies. In this regard, we work on the basis of a fixed fee for each case, which makes the costs for our clients straight­for­ward, rea­son­able, and pre­dictable.


Your benefits:

Comprehensive claim management from A to Z.

Cost savings

Full cost transparency owing to a fixed fee for each case

Depending on the stage of the pro­ceed­ings, a fixed fee is set in advance for each case. For recur­ring cas­es, the fee is of course dis­count­ed. This enables you to plan your costs and keep an eye on cost effi­cien­cy.

Efficiency

Take the burden off your financial and legal departments

We han­dle your incom­ing pro­ceed­ings and bring them to a cost-effective end. We take care of all cor­re­spon­dence, which takes the bur­den off your mail­room and your legal and finan­cial depart­ments. We man­age incom­ing mail, com­ply with dead­lines and time peri­ods, and han­dle book­keep­ing and pay­ment trans­ac­tions. Finally, we arrange for archiv­ing.

Efficiency

Take the burden off your financial and legal departments

We han­dle your incom­ing pro­ceed­ings and bring them to a cost-effective end. We take care of all cor­re­spon­dence, which takes the bur­den off your mail­room and your legal and finan­cial depart­ments. We man­age incom­ing mail, com­ply with dead­lines and time peri­ods, and han­dle book­keep­ing and pay­ment trans­ac­tions. Finally, we arrange for archiv­ing.

Legal certainty

Experience from more than 10,000 court proceedings

We stand for qual­i­ty and expe­ri­ence. Since 2015 we have han­dled more than 10,000 pro­ceed­ings from the ini­tial court fil­ing to the final deci­sion on the mat­ter. Our admin­is­tra­tive sys­tem also enables us to appro­pri­ate­ly man­age a vari­ety of pro­ceed­ings at the same time. In addi­tion, our attor­neys have exten­sive tri­al expe­ri­ence. The team is com­ple­ment­ed by our well-coordinated admin­is­tra­tive employ­ees.

Transparency

Access to documents and data at all times

We digi­tise all court cor­re­spon­dence and pro­vide it to our clients at all times. Every pro­ceed­ing can be reviewed in full at any time.

Transparency

Access to documents and data at all times

We digi­tise all court cor­re­spon­dence and pro­vide it to our clients at all times. Every pro­ceed­ing can be reviewed in full at any time.

Data security

Storage on servers in Germany in conformity with the GDPR

Class-action pro­ceed­ings involve high­ly sen­si­tive per­son­al data. Access to busi­ness secrets is essen­tial. We use our own, high­ly secure serv­er for data stor­age. The data are in good hands with us.

We are happy to advise you and to work together with you to develop a legally certain, cost-efficient, and plannable solution.

Our team

Dr. iur. Marcus Vogeler

Attorney since 2012
Working lan­guages
German, English

Dr. iur. Andreas Vogeler

Attorney since 2014
Working lan­guages

German, English, French

Sarah Joanna Haas

Attorney since 2016
Working lan­guages

German, English, Swedish

Contact form









Data protection

I con­sent to the col­lec­tion and pro­cess­ing of my infor­ma­tion con­tained in the con­tact form for the pur­pos­es of answer­ing my enquiry. The data are stored for 10 years or erased upon request. Note: You may with­draw your con­sent at any time for the future by send­ing an email to flightlaw@ra-vogeler.de. You can find detailed infor­ma­tion con­cern­ing the treat­ment of user data in our Data Protection Policy.




Vogeler Rechtsanwälte

Dres. Vogeler Rechtsanwälte
Brehmstraße 1
30173 Hannover

Tel: (0511) 270 465 60
Fax: (0511) 270 465 99

email: info@ra-vogeler.de

Directions

A num­ber of park­ing options are avail­able. The law firm can be reached very eas­i­ly with pub­lic trans­porta­tion. It is a five-minute walk from Braunschweiger Platz. The bus stop Brehmstraße (Lines 128 and 134) is locat­ed direct­ly in front of the law firm. If you arrive at the cen­tral rail­way sta­tion, you can take Line 128 direct­ly to Brehmstraße. Travel time is 15 min­utes.

Office hours

Monday to Thursday: 8:00 a.m. to 5:00 p.m.
Friday: 8:00 a.m. to 2:00 p.m.
or by appoint­ment

Vogeler Rechtsanwälte

Dres. Vogeler Rechtsanwälte
Brehmstraße 1
30173 Hannover

Tel: (0511) 270 465 60
Fax: (0511) 270 465 99

email: flightlaw@ra-vogeler.de

Directions

A num­ber of park­ing options are avail­able. The law firm can be reached very eas­i­ly with pub­lic trans­porta­tion. It is a five-minute walk from Braunschweiger Platz. The bus stop Brehmstraße (Lines 128 and 134) is locat­ed direct­ly in front of the law firm. If you arrive at the cen­tral rail­way sta­tion, you can take Line 128 direct­ly to Brehmstraße. Travel time is 15 min­utes.

Office hours

Monday to Thursday: 8:00 a.m. to 5:00 p.m.
Friday: 8:00 a.m. to 2:00 p.m.
or by appoint­ment